posted on July 23, 2006 08:06:53 PM new
I have this messgae but everything is fine I checked it./. Whats up with this.
Ralph
Warning: Unable to fetch information from eBay. This is because either your authorization allowing us to send and receive listing information to eBay has expired, or your eBay ID login information was changed on eBay but not updated on Vendio. Please verify your username and password at eBay, and then update your information in My Account: Auction Site Accounts.
posted on July 23, 2006 10:11:33 PM new
I think everyone is getting this. Any Vendio people paying attention please let us know what is going on. Pretty please with sugar on it?? at least that is what mrs irked says to me.
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posted on July 24, 2006 09:49:17 AM new
There were some connectivity problems to a server and from that moment it couldn't process ebay api tokens. Every API call that went through that box invalidated the token for some of our users. That happened for a short time yesterday, the cause has been isolated and is corrected. If you have gone in and updated your ebay account information through our site then the warning on your account should be removed. If you have not, then you may still see the "warning" on the sales manager page.
To update your site ID information, go to My Account -> Auction Site Accounts. Click the 'edit' link under the Action column next to eBay. Go through the eBay sign-in process, and follow all prompts until you receive a confirmation that your ID has been updated. Once you've completed this, your eBay ID information will be current.
We apologize for any inconvenience, and while we do not expect that there will be any residual problems from this we ask that you let us know of any irregularities you see so that we can monitor them accordingly.