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 shelfdust
 
posted on March 14, 2002 09:32:35 PM
The free storefront is nice, but why are half of my items designated as being in an unknown category?

100% of my current auctions are postcards placed in eBay's categories. The Storefront says half are in unknown categories.

Weird. I guess that's why storefronts are free. Nobody would pay for this system as it exists now.

....Mike



 
 SonyaCS
 
posted on March 15, 2002 08:54:30 AM
Hi Mike,

The storefront tries to best match the eBay category you have selected. If it cannot get a good match it will go into the Unknown category.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 gina50
 
posted on March 28, 2002 07:08:29 PM
I was just wondering about the same thing ~ unknown !!
I have many vintage dresses in my store front right now and all are unknown !!
Isn't there a way for you to change this problem?? Pleaseeeeeeeeee !
I love the store front and think that if you could just change and add catagories, they have the potential for doing some great business but right now, mine is not !
I am thinking the buyers look at it and think .... forget this ... way too much trouble finding stuff !!

Thanks guys


 
 texasangells
 
posted on April 3, 2002 04:23:08 PM
I completely AGREE! I have been using a trial version of another "storefront" and they really have a great way of categorizing everything!

I would like to stay with AW because I'm used to it and I feel "comfortable" with it; however, my buyers have got to be able to navigate through my 600 items. I cannot even image how those seller who have more than I do get along.

If AW could replace the "Featured Items" on the initial page with the simplified categories (chosen by the seller), that would make things a whole lot easier!!

Also, this other "storefront" I've been considering gives you the option to put choices within each listing. This is great for me because I sell bedding and most of my products come in several sizes. I currently have to create a new listing for each and every size (which only clutters my storefront)...I wish AW could give us some ways to offer different sizes/colors/etc.

Let me know if anyone has suggestions of how I could better use AW to my advantage, because I'm seriously considering leaving...

Jennifer

 
 ljridge
 
posted on April 8, 2002 06:58:44 PM
The problem that I have is that the category shown is the bottom of the category cascade or nest or whatever you want to call it. I personally would prefer that categories to start at the top level, then users could navigate down through the category. The way it is, it makes absolutely no sense. I have books on mine and there is no 'books' category, just the bottom of the ladder that breaks everything up.

I hope someone takes a serious look at this because it is really beginning to bother me and I am sure shoppers scratch their heads when trying to make head or tails out of this system.

Just my $0.02.

Leo

 
 
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