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 jewljack
 
posted on February 5, 2003 03:04:23 PM new
WHEN MY CUSTOMER DID A PURCHASE THROUGH THE STORE , THEY PRINTED THE INVOICE THEN WANTED TO GO BACK TO THE ONLINE INVOICE AND CLICK THE PAYPAL PAYMENT LINK BUT SHE CANNOT GET BACK TO HER CONFIRMED INVOICE PAGE , PLEASE ADIVSE AS TO A LINK TO SEND HER BACK TO HER INVOICE CONFIRMATION PAGE TO SEE HER TOTALS AND PAY , THIS WOULD BE A MAJOR FLAW IF IT IS NOT ACCESSABLE LIKE AUCTION INVOICE PAGES ARE AS THEY HAVE WBN.

 
 ChristopherCS
 
posted on February 5, 2003 04:15:44 PM new
Hello,

They will have to reference the emailed invoice that was sent after the purchase was completed. If they have misplaced it, you would need to forward them a copy of the payment details from the copy we sent you after the purchase was made.

The storefront checkout does not remain available like a WBN at this time.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 jewljack
 
posted on February 5, 2003 04:18:03 PM new
HOW ABOUT ADDING THE PAYMENT LINKS INTO THE EMAIL , OTHERWISE WE WILL MOST LIKELY DISCONTINUE THE USE OF STORES AS WE HAVE HAD TO DO TOO MUCH WORK MANUALLY RESENDING THE INFO :{

 
 jewljack
 
posted on February 5, 2003 04:47:59 PM new
ALSO THE TEXT THAT IS DISPLAYED ON THE CHECKOUT PAGE SAYS

"
Please complete the following steps to finalize this transaction. It only take a couple of minutes. As soon as everything is completed, I will ship off 18K GOLD ITALIAN NECKLACE. If you have any questions, please email me at ...OUREMAI...

"

THE PROBLEM HERE IS IT IMPLIES WE WILL BE SHIPPING TODAY OR TOMMOROW WHEN WE SHIP ONCE A WEEK , ONLY FEDEX GETS SAME DAY SHIP.

CAN THIS BE EDITED BY US OR USE OUR DEFAUL AUCTION WELCOME PAGE ?

 
 ChristopherCS
 
posted on February 5, 2003 05:00:14 PM new
Hello,


We will pass along the following suggestions on your behalf, which are not currently available :

1. Duplicate the payment links provided during checkout into the email sent after purcahse was made.

2. Make the default 'checkout' message editable, so you could indicate you would not be shipping right away/etc.


Christopher
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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