posted on January 17, 2004 08:35:42 PM
Hello! Is there a way to limit international customers to shipping selections that only apply to them. I current list 4 shipping choices on my items, and my invoices go out automatically. I know that I can manually select shipping selections and send invoices manually. It would be cool if after the customer input their address, the invoice program disabled all shipping choices that did not apply to them. Is this possible? Is there a way to do this now without manually resending each invoice?
At this time, there is no way to apply shipping options after your customer enters their address (unless you're using USPS calculated - US only.) We are evaluating some options related to shipping, but I don't know when any changes will be made. For now, I would suggest sending out an auto-WBN, and putting some wording in that indicates shipping is an *estimate only* and that you'll send a final WBN after they respond with a location.
posted on January 19, 2004 12:25:44 PM
I have this problem in my storefront. International customers are always selecting US shipping and then entering a credit card. I either have to eat the difference OR refund their credit card, return item to inventory and then get them to buy it again with correct shipping.
Beth
www.vintageAds4U.com
