posted on February 20, 2006 05:58:19 AM new
I ahve had a Vendio store forever. Seems to work ok, but i can never get any help with it.
My problem is this. When someone checks out and buys a vendio store item, 95% of the time they have checked our 2 or 3 times but only intending to buy 1 item. Im not sure why this is happening, but perhaps customers are confused or dont know if the order "went through". Additionally , im sure im getting charged for every transaction. Any Suggestions?
posted on February 22, 2006 09:52:55 AM new
Hello,
Are there any specific gateways that buyers are using to find and place orders via your Vendio storefront? (outside of just the link in your eBay auctions or Froogle, IE a website you have setup somewhere or?)
You can apply for a refund on the FVF for unpaid storefront items. To apply for a refund, click here to go to our Request a Refund form. After submitting this form to Vendio your refund will be processed within 3 weeks.
