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 timsonlinesales
 
posted on October 27, 2006 10:37:44 AM new
I have a customer that made a purchase in my vendio store and chose the wrong type of payment, so went back and purchased again and changed payment type. How do I get a refund for the sales fee? Thanks in advance.

 
 NathanCS
 
posted on October 27, 2006 10:40:54 AM new
Hello,

In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.

https://secure.vendio.com/my/acct/request_refund.html

Please note that you must be logged in to access this form.

Regards,
Nathan

 
 
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