ezcards
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posted on July 6, 2009 11:57:38 AM new
Is there a way to show the regular price with a slash thru it and the on-sale price next to it?
Thanks, Charlie
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ChristopherCS
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posted on July 6, 2009 04:13:38 PM new
Hello Charlie,
Yes, you can. Click the little gear icon in the upper right corner of the ad-info section for this item, then enable the field labeled 'Sale Price & Dates' - while your item is available for purchase at the sale price it will show a slash through the regular price.
Regards,
Chris
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ezcards
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posted on July 12, 2009 02:32:25 PM new
Hi,
I have tried what you said but the item regular price doesn't show with the slash thru the regular price. The sale price is showing.
I have noticed that the start date for the sale shows as day/month/year instead of month/day/year. I did pick 'start today' from the calendar. Is the format causing the problem?
Charlie
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NathanCS
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posted on July 12, 2009 02:58:48 PM new
Hello Charlie,
I'm not sure why the old price is not showing with a slash through it for the items you have placed on sale. I have asked our engineers to take a look, and we will let you know as soon as we hear back from them.
Regards,
Nathan
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ezcards
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posted on July 12, 2009 03:35:38 PM new
Thank you.
They can search on my products and use the key words of either 1979 or 1973 to find items that should be on sale.
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ezcards
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posted on July 18, 2009 10:24:40 AM new
Any word yet?
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NathanCS
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posted on July 18, 2009 10:53:53 AM new
Hello,
I do see that our engineers are actively working on this, but the exact status is unclear. I have asked them for an update and we will let you know as soon as we hear back from them.
Regards,
Nathan
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NathanCS
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posted on July 23, 2009 09:51:48 AM new
Hello Charlie,
I wanted to let you know that this problem has now been corrected. Please take a look, and let us know should you continue to have trouble with this.
Regards,
Nathan
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ezcards
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posted on July 29, 2009 02:45:37 PM new
Ok it works. The regular price is showing with a slash thru it and the sale price is showing.
BUT on the home page of my template there is a link "Show all items on sale". I think this link is only showing my featured items and not my sale items. Is there a way that I can fix this?
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NathanCS
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posted on July 29, 2009 03:18:33 PM new
Hello,
While the text does say that it is to show all items on sale, the purpose actually is to show the featured items. You may change this text to whatever you would like by first going to "Stores" --> "Stores Editor" --> select "Advanced" and click the box for "Enable Advanced Mode" --> select "Edit HTML" and browse for the "featured.html" file to edit --> change the text where it says "Show All Items On Sale" to whatever you would like.
Regards,
Nathan
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ezcards
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posted on July 29, 2009 04:08:55 PM new
Thanks,
Is there a way to show the items that are on sale instead of the featured items?
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NathanCS
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posted on July 29, 2009 04:24:19 PM new
Hello,
Unfortunately, no. That link is designed to show the featured item (rather than the sale items).
Regards,
Nathan
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ezcards
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posted on August 2, 2009 08:10:06 AM new
I used the advanced editor and followed your instructions. I made the change to the text and saved it. I republished my store BUT the old wording still shows up.
I went back into the advanced editor to check to make sure the new wording was saved and it was.
Why doesn't it show on my store front?
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NathanCS
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posted on August 2, 2009 09:51:16 AM new
Hello,
I was able to see the problem, and I have asked our engineers to take a look. We will let you know as soon as we hear back from them.
Regards,
Nathan
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NathanCS
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posted on August 5, 2009 10:03:20 AM new
Hello Charlie,
I have heard back from our engineers, and I apologize for the confusion on this. The correct location to make this change is under "Stores" --> "Stores Editor" --> select "Advanced" and click the box for "Enable Advanced Mode" --> select "Edit XML" and browse for the "xmls/editor.xml" file --> locate the <FeaturedShowAll>Show All Items On Sale</FeaturedShowAll> line and change the text there, then press "Save".
Please note that I have made this change for you, so you should be all set. Please let us know should you need further assistance.
Regards,
Nathan
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