posted on July 13, 2009 07:14:08 PM new
I first noted I was having problems when I was using Word and then pasting. Well I stopped that but I am having a problem of a large space showing in IE but not FF. The hypertext looks clean. I used text from Notepad and pasted then edited it. It's in the "Consumer Information" page.
I checked that page and it seems to display perfectly everywhere but in Internet Explorer (8 at least anyway) - so I have a note in to one of the webhosting designers to see if they can tell if it's a problem with the store itself or if there is anything in the code that could be causing it.
I reviewed your HTML code and didn't notice anything that would be causing it to space out that like in IE unfortunately.
Are you also using IE8 when you see this space?
There are two options. Once is an option were still looking into unfortunately, as it appears that this issue is only coming up when there are no featured items selected.
The offending tag on the page is as follows:
<div id="CenterFeatId" class="Item_row"></div>
This element has the css style ‘display:table;’ which IE does not understand.
So we are looking into solutions to not display this table when there are no featured items selected, but if you wanted to select items to be featured on the homepage anyway this would be a good way also to fill this gap on your Consumer Information page.
To set an item as a featured item edit it from My Items and in the Store Info section check the featured item box (if you do not see this box, click the gear icon in this frame to enable it.)
posted on July 23, 2009 04:26:41 PM new
Thanks Chris, I already have featured items on my home page but the featured items only display on the home page not any other pages. Is that normal? If I understand you correctly the "Consumer Page" should be displaying featured items and it is not and leaving a gap.
Sorry for the confusion, I must have misunderstood what the engineers were referring to in this case. My apologies for that - we'll check in again to clarify what can be done from the store manager to address this (or confirm if this is still something we need to correct here.)
