posted on November 11, 2010 01:54:15 PM new
Hello,
Did you use the install option to use your own domain with the Store? If not, please let us know. If so, you would need to remove the files that are currently installed, and then reinstall the Store (this time installing it to the sub directory where you would like the Store to appear).
posted on November 11, 2010 02:16:14 PM new
so if I used the installer, all I need to do is delete everything in the root directory and download the installer to the new directory of the subdomain?
posted on November 11, 2010 03:42:33 PM new
I have successfully changed the address. However in the vendio control panel where it shows my url, it is still showing my old url.
Also at the new address, the website doesn't load properly and when I click the links, it says internal server error. any idea what went wrong?
posted on November 11, 2010 04:45:53 PM new
Hello,
Remember to check the permissions of the store directory as well. Setting it to 777 will sometimes cause issues on some servers, in which case try switching it to 755 and try it again.
posted on November 12, 2010 05:17:49 PM new
tried to reinstall several times using both 777 and 755. each time is a success but the website does't load properly. help.
posted on November 12, 2010 05:42:54 PM new
Hello,
Please download the investigator file and add it to the same directory where you have installed the Store. You may download the investigator file here:
