posted on November 24, 2010 08:40:36 AM new
I am confused by the order confirmation process. I get an email confirming an order from my vendio store(Good). I look at the order and I see the buyers address was filled in and that they are paying with paypal. Yet if I go into paypal, they never paid. This is an extra step for me to verify the payments.
Is there a better workflow? Or can you not send me an email telling me of a sale when there really wasn't a payment?
The Order #2004638619
Charlie
posted on November 24, 2010 09:33:06 AM new
Hello Charlie,
From your Items Preferences page you can disable the carbon copy of the storefront order notification, as these are sent out when an order is placed - not after payment is received.
Since your two payment methods are PayPal and Money Orders, you can then simply wait until you receive your PayPal confirmation email or the mailed Money Order to then review your order details if you prefer.
