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 hickdog
 
posted on November 27, 2010 11:58:22 AM new
How do we set up the Paypal Payflow pro?

 
 NathanCS
 
posted on November 27, 2010 12:39:27 PM new
Hello,

This can be done by adding the account to your Payment Profile under "Items" --> "Profiles" --> "Payment" --> then click on the title of your Payment Profile. Click the button to add another payment method and select one of the credit card options. Then click "New Account" and select "Payflow Pro" from the drop-down box and enter in your PayPal Payflow Pro account information.

However, I checked your account and it appears that you have already done this. If you are continuing to have trouble, please let us know in more detail in exactly what way you are having trouble.

Regards,
Nathan

 
 hickdog
 
posted on November 27, 2010 05:20:40 PM new
Not sure if I have things all correctly set up. I get this error when checking out.
-------------------
Credit Card Processing Error for order

Failed to process payment for the order
------------------------------

 
 NathanCS
 
posted on November 27, 2010 05:24:19 PM new
Hello,

Have you successfully used your PayPal Payflow Pro account for other charges?

Regards,
Nathan

 
 hickdog
 
posted on November 27, 2010 05:25:06 PM new
yes, for several years.

 
 hickdog
 
posted on November 28, 2010 06:26:04 AM new
is there a way to edit the account details in the profiles>payments-payment types accepted. I have tested several settings, which won't work, now I have extra names and can't remove or edit them.

 
 NathanCS
 
posted on November 28, 2010 11:53:06 AM new
Hello,

Could you please confirm that you are entering "PayPal" into the "Partner ID" field? Also, please confirm that you are not using PayPal Website Payments Pro (but rather PayPal Payflow Pro).

Unfortunately, it is not possible to remove/edit the account details that have been entered.

Regards,
Nathan

 
 hickdog
 
posted on November 29, 2010 05:46:48 PM new
I do have PayPal Website Payments Pro. I pay the monthly fees. but, I go to Profile> >Request API Credentials> Option 2- Payflow Pro. Create Access, it gives me User access info.

user -
Partner-
Vendor-
Password-

is this correct and if so which names do i match with cart names?

Payment Processor: PayFlow Pro
Account Name:
API Login ID/Username:
Transaction Key/Password:
Partner ID:

Thanks for any info.

 
 ChristopherCS
 
posted on November 30, 2010 09:43:57 AM new
Hello,

Unfortunately Website Payments Pro accounts are not the same as the PayFlowPro accounts, which is the gateway we have in place currently.
You would need to contact a PayPal rep to see about switching your account to the PayFlowPro system instead in order to use the PayFlowPro gateway that Vendio currently supports - or switch to Authorize.net, which is the other credit card processor we currently support.


Regards,
Chris
 
 hickdog
 
posted on November 30, 2010 11:05:05 AM new
Yes, my bad, I do only have website payments Pro. PayPal has too many names, paypro, payflow... Argh! anyhoo, if Vendio can't use Website Payments Pro then I will have to skip this intergation. I have to many sites/carts that use WPP to switch over. Maybe in the future Vendio will use WPP and then also it will offer express checkout also.

Thanks for your help.

 
 
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