posted on December 31, 2011 12:06:57 AM new
Can somebody tell me how to change my name servers within Vendio? Because I want to host my domain in my another hosting account.
Any replies will be highly appreciated.
Thanks in advance.
Sie Eng Hong
posted on December 31, 2011 12:38:33 PM new
Hello,
Could you please let us know in more detail exactly what you are trying to do? Do you mean that you would no longer like to use your domain with your Vendio Store?
posted on December 31, 2011 07:15:32 PM new
Thank you for your reply. I inform you that I have a hosting account in www.hosting24.com. I bought a domain name : www.mybestbedsheets.com in Vendio.
I still want to use the domain in Vendio but I want to put it in my hosting. Could you help me what to do ?
Thank you
Sie
Unfortunately, the international rules that govern domain transfers do not allow transfer until after 60 days from registration. Please contact us at that time and we will help you transfer your domain.
posted on January 1, 2012 05:44:36 PM new
Thank you for your reply.
I do not want to put & transfer it but to HOST it in my hosting account. Could you tell me where is the page to change my DNS Name Servers on Vendio so that I can direct it to my hosting account?
Thank you
Sie
I apologize for the confusion. If you change this information for your domain, then your domain will no longer work with your Vendio Store. Do you no longer want to use the domain with your Vendio Store? If you want to continue using the domain with your Vendio Store, then you cannot make these changes.
posted on January 1, 2012 06:19:59 PM new
Thanks for your reply.
Well, first I want to ask, if I change the DNS Name Servers, will I still pay the domain fee per year on Vendio?. I don't want to use the domain with my Vendio Store, but using it with my another hosting account. Because, when I visited Vendio, I think it sells Commercial Domains, not as a Store.
I'm sorry for the inconvenience & misunderstanding, OK?
Thanks
Sie
We can help you change your domain name to point wherever you want, if you no longer want to use it to point to your own storefront.
Just let us know the DNS servers you want it pointed to either here or via email and we'll set it up on your behalf. We can disable the automatic renewal of your domain as well if you want, so when it expires next year it just expires and isn't renewed on your behalf (though you could still do so manually.)
posted on January 4, 2012 01:23:45 AM new
Okay, thanks for the reply.
I'm sorry for all of this, because my friend says that Vendio is a professional domain seller, not as an online store. I'm disappointed with my friend.
Anyway, I appreciate all kind of kindness with the replies, I just want to sell my domain back again and get my money back ( by using the 30 days money back guarentee of course. )
I'm really sorry about it, OK?
posted on January 4, 2012 01:29:38 AM new
Can you tell me how to do it? ( Selling my domain & get my money back. ) It isn't already 30 days since I buy the domain, is it?
I once again say really sorry. My friend says that Vendio is like GoDaddy, or HostGator.
Thanks for your replies, services, & hospitality.
Your friend is very wrong, we provide tools for people to sell on eBay, Amazon and their own storefront's. We do offer the option to register a domain for pointing to your Vendio storefront, but even we do this registration through a third party other than ourselves.
While we offer a money back option for our services, domain registrations are not refundable unfortunately. Once you register a domain with the Internic, it's yours for a one year period - to use however you want.
posted on January 4, 2012 10:36:38 PM new
Thanks for your reply.
It's OK if the domain isn't refundable. I just want my money back for the services only.
Thanks for all your replies & services.
posted on January 5, 2012 11:39:01 AM new
Hello Sie,
Please note that billing related issues should not be discussed in this public forum. I just sent you an email message about this. Please let us know should you have any trouble receiving it.
