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 AmazingSpiral
 
posted on February 17, 2013 08:35:40 AM new
While updating categories this morning, I got this message:

LoadFile: XML Parse error [file: mycontent/xmls/metadata.xml] [error: Parse error: Invalid document end]

What does this mean and how can it be fixed?

The look and appearance of my site have been affected (please see www.amazingspiralcomics.com), so I need this problem solved asap.

 
 NathanCS
 
posted on February 20, 2013 11:21:22 AM new
Hello,

I took a look at your account, however I was unable to duplicate or see the problem. If you haven't already, please try clearing your browser cache and Vendio cookies and see if that helps. If it does not, please try using a different browser and let us know whether or not you get the same results. For example, if you are using Internet Explorer try using Mozilla Firefox. If you are using Mozilla Firefox try using Internet Explorer. Please let us know the results.

Also, please let us know a specific update that you are making to your categories prior to getting this error, as well as in exactly what way your Store is not looking correct, so that we can take a closer look.

Regards,
Nathan

 
 
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