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 exencoll
  		posted on January 9, 2017 10:28:42 AM new
I accidentally cancelled an order. How can I place it back as an active order? The order number is
2037096410

 
 chetanCS
  		posted on January 9, 2017 02:40:11 PM new
Hello,

Thank you for contacting Vendio Support. Unfortunately, it is not possible to reinstate an order after it has been canceled. You can, however, manually recreate the order by going to "Items" --> "My Items" --> put a check mark in the box to the left of the inventory item --> click "Actions" --> select "New" and then "Order" and follow the steps.

Best regards,
Chetan
Vendio Customer Support
Simply Powerful ecommerce
 
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