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 chandler01
 
posted on March 13, 2022 08:53:32 PM new
Hi,
Why does thr billing and Shipping Address must match. I have customers that purchase good for
other affiliates. How do we change this?

 
 lokeshcs
 
posted on March 14, 2022 11:36:36 AM new
Hi Team,

Sorry for the Confusion. The Billing address and the shipping address need not match. There is a Checkbox you can check/uncheck to toggle the option to match/Unmatch.

Should you continue to face issues with the same, Please email our support team with details of your Vendio account and we will happy to assist you in resolving the same.

 
 chandler01
 
posted on March 18, 2022 05:49:29 PM new
Where is that box to check or uncheck???

 
 lokeshcs
 
posted on March 21, 2022 10:09:29 AM new
Hi Team,

Once you add an Item to Cart and Procced to checkout, On the " Shipping Information " Page, where you enter the Shipping address, on the Right you will see " Billing Address " Section. Just below the Header " Billing Address ", There is Check Box, with the Text " Same as Shipping Address ". uncheck the box to Enter a separate Billing address.

 
 
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