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 JJMERCIA
 
posted on November 24, 2003 01:10:36 PM new
INSTEAD OF WASTING TIME WITH GRAPHICS PROTECTION, TRY CHECKING UP ON CUSTOMERS EMAIL ADDRESSED SO WE SELLERS DON'T KEEP GETTING STUNG!
 
 sincitydeals
 
posted on December 6, 2003 06:50:40 PM new
I too have had a rash of undeliverable winner email notifications.

You pay a good sum of money for the service and this happens. I can't pay my bill when my customers can't pay me.

How embarrassing for me to have to explain this to my customers

 
 ferretbee
 
posted on December 8, 2003 06:57:41 PM new
I'm not sure I understand how this is Vendio's fault?

The problem is related to eBay users who don't update their contact information and ISP's that block (or worse, black-hole) non-spam messages.

Vendio messages get through on a fairly high percentage compared to other auction management services, and at leat I get copies of bounced messages.

I think eBay and AOL are the more guilty parties.

It's a serious problem, but I don't blame Vendio.


 
 sincitydeals
 
posted on December 8, 2003 07:03:52 PM new
This is the Postfix program at host whitestar.auctionwatch.com.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the message returned below.

The Postfix program

I GOT ABOUT 6 OF THESE YESTERDAY.

WHEN I FORWARD THE RETURNED EMAIL TO THE SAME ADDRESS, IT REACHED THEM FINE?

nO TO A COMPUTER WIZARD BY ANY MEANS, BUT IF MY EMAIL WORKED, THE BUYERS EMAIL WORKED, AND EBAY HAD BOTH OR OUR ADDRESSES, WHO ELSE DO I POINT THE FINGER TO BUT VENDIO?

 
 ferretbee
 
posted on December 8, 2003 07:37:11 PM new
Well, after you turn your Caps Lock off, you point the finger the bidder's ISP or spam filters. When Vendio sends a message using your email address in the 'from' field this can make the message seem like spam to some over-aggressive filters. There is simply no way around this if you want Vendio to send messages under your own email address.

Be glad you receive a copy of the bounced message you can forward from your own application, many ISP's simply delete messages without informing either party that there is a problem (mostly AOL).

Other factors that may cause your messages to bounce is using words like "New", "Buy", and "Winner" in the title or text. The more thinkgs in your message that resemble spam the more it is likely to get filtered.




 
 
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