posted on June 11, 2003 03:27:35 PM new
I received several emails over the past few days that have me puzzled. The first was supposedly an undelivered message sent from me to paydirect.com, as of which I have no knowledge of, since I have not sent any emails to paydirect. It reads as follows:
From: MAILER-DAEMON (Mail Delivery System)
To: [email protected]
Sent: Mon, 9 Jun 2003 18:36:33 -0700 (PDT)
Subject: Undelivered Mail Returned to Sender
This is the Postfix program at host mail.vendio.com.
I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can delete your own text from the message returned below.
The Postfix program
<[email protected]>:
The second reads as follows from eBay, also of which I have no knowledge of, since I have not emailed eBay for anything:
From: Unexpected reply handler <[email protected]>
To: [email protected]
Sent: Tue, 10 Jun 2003 19:54:52 -0700 (PDT)
Subject: Re: Your Question Or Comment Has Been Received
Subject: This is an AutoResponse from eBay
Thank you for your response. As this is an automated email, please do
not reply.
If you have a question for eBay Customer Support, please visit the
following
eBay Help page. This page will help you locate the answer to your
question,
or assist you in contacting eBay Customer Support.
http://pages.ebay.com/help/index_popup.html
To change your notification preferences, which determine how you would
like
eBay to communicate with you, please visit our Notification
Preferences
Change page (please note that it might take a few days to process
your
request).
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?OptinLoginShow
As always, we appreciate your patronage.
Regards,
eBay
As I said, I have not sent any emails to these addresses. Is this some type of spam, or are there problems with customer manager? Thanks for your input!!
~ Rhonda
posted on June 12, 2003 12:56:51 AM new
Hello Rhonda,
You have set Auto Response in your Customer Manager account, and thus emails are sent automatically to each address you get messages from. Some of these addresses have their own Auto Responses, hence the 2 messages above...
Please note that Customer Manager is limited to a maximum of 2 Auto Responses per incoming address per day, thus such automatic exchanges should not happen frequently.
