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 gousainc-07
 
posted on August 2, 2003 04:23:03 PM new
I was wanting to forward a BAD E-mail to [email protected]. I am looking for the way to forward the email, as they do not take messages that are not forwarded.

Can this be done with Customer Manager?



 
 ChristopherCS
 
posted on August 2, 2003 04:36:37 PM new
Hello,

There is no specific forward command, but a forwarded message is just a sent message with 'FW:' in the subject line before the original.

Just delete everything above the line on the outgoing marked ------ original message ------ and then put 'FW:' in the subject right before the actual subject. Just be sure there is one space after the 'FW:' and before the text.

'FW: Please update your credit card'

not :

'FW:Please update your credit card'


Regards,
Christopher
 
 gousainc-07
 
posted on August 2, 2003 04:56:31 PM new
I do not think this will be the same message going out.

I am guessing you want me to hit reply.

Everything turns to text and no graphics or other are saved.

I can not copy and paste so it will turn to text even if I try.

I could copy the header manually, but it does not seem this is going to be the same message going back out.

Any ideas, or is this functionality going to be there someday?

 
 ChristopherCS
 
posted on August 2, 2003 05:08:38 PM new
Hello,

You do not need to copy the header manually, it will automatically be included. Just click on the email you want to forward to eBay. Change the 'reply to' field to '[email protected]' - delete anything above the '----- Original Message -----' line, and add 'FW: ' in the subject right before the actual subject.

I am not 100% on what the bots are setup to accept or deny at this address on eBay, but this may be a way to get them to accept it this time around. I would at least try it to see once. It may not matter that the outgoing message does not actually show the images, rather just displays the text by itself.

We will of course pass along a suggestion on your behalf to add such functionality in the future.


Regards,
Christopher
 
 gousainc-07
 
posted on August 2, 2003 06:46:06 PM new
I guess I can not forward it now anyway.

It was in my Bulk Email Folder. I tried earlier to SEND it to Ebay, without the FWD: Before the subject.

Now it apparently disappeared into nowhere land.

I do not appear to be able to pull it back up.

Thanks

 
 
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