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 adkcraftworks
 
posted on December 24, 2003 04:44:07 AM new
I had an auction close on the 22nd of December, and the winning notifications did not show in my in-box until the morning of the 24th.?????

Any ideas?



 
 SonyaCS
 
posted on December 24, 2003 10:09:59 AM new
Hello,

How long did it take for you to receive the End of Auction notice from eBay for that item? Did you receive it on the 24th as well? Please let us know what item number you are referring to as well.


Regards,

Sonya
 
 AdkCraftworks
 
posted on December 30, 2003 07:52:28 AM new
I just had additional late mails show up.

Auction ended on 12/27:

Item 2583221790

Email from ebay is dated 12/27/2003 18:13 pm

Email from Vendio is dated 12/27/2003 18:18 pm

just showed up in my inbox on 12/30 at 10:45 am Eastern

?????????

Same thing with another auction that closed same time.

I just requested some user info via ebay. It took about 1 minute for it to come to my in-box, and along came the above e-mails. Looks like they were sitting in a que, without notifying me.



Not good when Customer Manager does not function proper. Quick help appreciated - this is not the first instance - I did not save earlier occurences.




 
 
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