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 heavenlyms
 
posted on February 20, 2004 09:22:38 AM new
Hi,
I have my messages set to open in outgoing. When I repsond and change the font, say Arial, as soon as I hit the 1st return it changes back to the default font, but in the font window it stll says Arial. The 1st line of message will be Arial & the rest default. I then have to select the message, change the font to something else and then go ahead and select Arial. It will not change to Arial if I select from the 2nd line.

Thanks for your help. Angela...


 
 DarinCS
 
posted on February 20, 2004 10:59:11 AM new
This feature appears to be working fine from our end. I tried following your steps in my account and as well in your's. Everything seems ok.

I took "return" to mean the enter or return button to move the cursor down a line.


Best Regards,

DarinCS
 
 heavenlyms
 
posted on February 23, 2004 05:04:47 PM new
Hi Darin,

I tried it again and it is still not working for me. Yes, by return I mean enter. I forgot to mention, after I highlight my response message, I reselect Arial, (does not change anything), I have to pick another font for it to change and then reselect Arial for it to change back. I am using IE6, maybe it is something to do with the browser? Quirky isn't it?

Angela...


 
 DarinCS
 
posted on February 23, 2004 06:08:05 PM new
Very.

Do you have full cookies or just session? Try enabling full cookies or "cookies" and this should deselect the "session cookies". This might help. Also, if you have a proxy server, firewall, virus software, or banner/popup blockers on, you should turn them off.

IE 6.0 does work best with our site and that's what I'm using. I'm not exeperiencing any problems (and we don't have any other reported problems for this) so we need to narrow down what's wrong on your end.

Best Regards,

DarinCS
 
 heavenlyms
 
posted on March 3, 2004 08:12:55 AM new
Hi Darin,
Sorry for delay in checking back with you. I thought we were done!

Where do I go to change the cookies? I couldn't find it in internet options. I do have a firewall, antivirus, & pop up blocker. I don't know what a proxy server is. I have roadrunner connection.

I think I just found it. Privacy settings? I have "medium" selected for the Internet Zone. Then for an overide cookie handling I added your url. I will also add your site to my firewall settings to "allow" and see if that works.

Oh! I've been using IE6.

Angela...

[ edited by heavenlyms on Mar 3, 2004 08:16 AM ]
[ edited by heavenlyms on Mar 3, 2004 08:18 AM ]
 
 SonyaCS
 
posted on March 3, 2004 09:34:40 AM new
Hello,

You can locate the cookies settings in Tools -> Internet Options -> Privacy. I hope this helps.

Regards,

Sonya
 
 
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