Home  >  Community  >  Yahoo Auctions  >  Yahoo Auction Chat? What a JOKE!


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 aw1234
 
posted on January 4, 2001 11:03:17 AM new
Everything they answered was cut and pasted from their canned msgs. Claimed everything they were doing was to help the sellers!
Are they on crack??? They must think we are really stupid..


Teal
 
 forshoppin
 
posted on January 4, 2001 11:12:45 AM new
Amen! Same canned responses we get from them all the time. I don't think they cared but had to make it look good. Start looking for a new site. BidBay.com AuctionAddict.com and eDeal.com are on my high priority list.

 
 SPEEDTICKET
 
posted on January 4, 2001 11:15:36 AM new
im going to start listing on the fairmarket network of sites and also on ebay now
K MCDONALD
 
 gina
 
posted on January 4, 2001 11:22:07 AM new
I CLOSED MY YAHOO AUCTION AND LISTED ON SNAPRAT.COM TODAY. WHAT A JOKE YAHOO IS HAD, THEY ARE HISTORY.

 
 reston_ray
 
posted on January 4, 2001 11:25:00 AM new
Sad - They seem fully committed to attempting to make this listing fee work.

Won't even listen to the willingness of sellers to pay fees in some mammer proportional to results and the buyer base (FVF, front end fee with free relists, flat monthly amount etc.)

I had hoped to continue working with/at YAHOO both for my own profit and to help build a competitor of eBay.

I see no hope in the short term that they will develope a workable solution. I will cancel all my YAHOO listings as a (small as it is)protest of what they are doing.

I hope we can work together to help build another site and can someday return to YAHOO when they develope a mutually profitable plan.


 
 jumpup
 
posted on January 4, 2001 11:27:04 AM new
YEA,what a shame! they are doing exactally what ebay does.they make decissions and after the damege is allready done and its to late to change they hold a bogus chat to pretend that they care.yahoo will become a virtual ghost town buy this simmer we think.and the excuse of yahoo wanting ONLY quality items is such a joke.its more then obvious they have no clue of the selling world on the internet.we have tried many times to sell high end stuff but i'd say 80% of the bidders on the internet are dealer to dealer sales and dealers are not going to pay me more then i paid for quality as they want to make a buck too! i dont blame dealers ,but low end brings in the real money NOT HIGH END!so be it! i guess we'll shift all our 263 auctions from yahoo to lycos and hope for the best.lets all make lycos what yahoo would like to be good luck everyone in this new year of all these new changes....aka arealmess

 
 forshoppin
 
posted on January 4, 2001 11:29:16 AM new
I appreciate the wonderful way in which you stated everything in the above post. We are all of the same mind but don't quite know where to settle next. I was very disappointed by Yahoo's lack of willingness to listen. The majority of the people were willing to pay a fee to help improve and advertise (to the sellers advantage and we aren't stupid) but not the to the ridiculous where they make $$$$$'s to sit on. And with their other improvements I tend to doubt their word. They stated credit cards would get rid of deadbeat bidders of which I didn't see any change but lost good customers who didn't use credit cards. Makes me leary of anything they say!

 
 gem10a1
 
posted on January 4, 2001 11:36:45 AM new
Seems to me the way most of you have just posted-replied here, that is exactly the kind of sellers they can do without.

An auction site is not for poor low quality
50cent items, just because that other site allowed them in the beginning and all the rest who opened up auction sites, just played follow the leader regardless if right or wrong. well it was wrong from day one.

 
 iucards
 
posted on January 4, 2001 11:42:57 AM new
so, my $1 Cal Ripken cards is of "low quality" to the parent that bids on it for their child. I should just stick to selling high end vintage cards because they are my only "quality" Items? Gee, I asked the Yahoo bot to define quality and he could not. Maybe you can. Since when does $ value define QUALITY
visit iucards http://www.homestead.com/iuhoosier for vintage to modern cards and stamps
 
 forshoppin
 
posted on January 4, 2001 11:46:37 AM new
I don't appreciate gem.... insinuating that because I sell low $$$$$ items they are not quality. My cards are mint but I sell them so children can afford them. My craft items are state fair blue ribbon winners but I sell them at little profit - so others can enjoy them and I can make more. I sell stuff that THE REAL PEOPLE OUT THERE DOING THE SHOPPING can afford and are satisfied with. Just because I don't charge $10 for a item doesn't mean my quality is poor. I WOULD GUESS YOU ARE ONE OF THE WHINERS who wanted the competition out of your way and so pushed for the new rules.

 
 dimview
 
posted on January 4, 2001 11:59:02 AM new
Ask us any questions you have on Yahoo! Chat on Thursday, January 4 at 1pm ET/10am PT.

But they never said they'd answer them.
 
 jwpc
 
posted on January 4, 2001 12:31:03 PM new
I didn't get to the "chat" session, did anyone ask if there would be any change in the Yahoo Merchant Account, which would offer free auctions with a Merchant Account?




 
 jumpup
 
posted on January 4, 2001 12:32:55 PM new
gem10a1_____ i'd just like to respond to your post about poor low end merch.low end merch to me means 3.00 to 50.00 items.while this may seem to be low end to alot of people if you do a survey you will find that 99.% of all items sold on ebay or any site you will find that the majority of items sold are 50.00 or less.that is what makes up the internet.not high end like the poor excuses yahoo was giveing us today ,which shows me that yahoo has not done any reshearch in this matter before makeing the decisions that will be the demise of yahoo as an auction site worth listing at in the future.and for the under 3.00 people they also help build a site and make it grow, for you see its word of mouth that will make or break a site in its early stages of growth,just as it will be word of mouth that will take yahoo back off the map.i was sending all my winners to yahoo from other auction sites i will now take that out of my letter and decide which site may be worth a try as its very obvious that yahoo doesnt care anymore.

 
 dimview
 
posted on January 4, 2001 12:43:51 PM new
THERE was mention that a transcript of the "chat" would be available, but I checked Yahoo!Auctions and find no mention of it.

Of course, the "chat" was not all that orderly. Questions and little in the way of answers. But that's no surprise.

I'm still trying to figure out why a 20-cent listing fee is good for me if there's no viewers and, more importantly, no bidders. I think I need more brainwashing. Maybe they'll have another session tomorrow.

LOL.
 
 jumpup
 
posted on January 4, 2001 12:46:39 PM new
dimview_____ROFLMREO!!!!!!!!

 
 pyth00n
 
posted on January 4, 2001 12:49:14 PM new
jwpc,

The question about merchant account/store access to auctions was asked, both through a concealed question line at the very bottom of the chat page (I know because I asked it there) and openly amongst various questions and comments in the main window. They didn't answer it.

I have also phoned Yahoo Stores and they weren't sure and said they'd call me back, which they haven't done yet. I have a suspicion that the separate Yahoo Stores division is just this moment realizing that the Yahoo Auctions group has made a decision that just may impact their ability to sell "store/merchant" space at $100/month, that they might get additional payments IF the auctions group lets them promote some real number of free auctions (like 1000 a month) as a perk of the $100, and may LOSE real money if they have many subscribers right now who make the auctions an integral part of their strategy but will now have to pay fees.

I think I'm right on the bubble myself of being able to justify $100/ month and just use the "store" as a staging grounds for auctions plus the online credit card/ Wallet processing for a merchant account, which I DO carry. Would let me dump Pay Pal but not be asking buyers to email or phone me card numbers. I'd bet money the Auctions group has no intention of attaching free auctions listings (other than featured) to the Store function, though. It would make a lot of sense to offer that sort of deal but they don't sound like they're thinking straight.

 
 forshoppin
 
posted on January 4, 2001 12:50:21 PM new
dimview - when you find the next brainwashing class let me know. LMAO I still don't see where the $.20 + listing fee is good for any seller but definately will be good for Yahoo's pockets. As I have stated before I could live with a Final Value Fee to help improve the site but the listing fee has to go before I return.


 
 gem10a1
 
posted on January 4, 2001 02:06:34 PM new
When it pertains to selling, the word quality
is very loosely used
Quality has nothing to do with the price of any item.
Big mouths who sell high end items, like $500.00 and above just love to use the term,
Better Quality!! That is all hogwash my friends.
When it pertains to selling, quality means, the condition or grade an item is in Period.
Let no one tell you any different, no one!

Now, low priced and low valued items are another story.

Understand?

 
 heygrape
 
posted on January 4, 2001 02:18:11 PM new
Here is the transcript of the chat. As I predicted they cut out EVERYTHING we said.

http://auctions.yahoo.com/phtml/auc/us/promo/chat_transcript_1-04.html

[ edited by heygrape on Jan 4, 2001 03:41 PM ]
 
 granee
 
posted on January 5, 2001 03:08:10 AM new
Incredibly, I believe the PTB at Yahoo Auction NEVER EVEN THOUGHT ABOUT the "unlimited free Yahoo Auction listings" that come with a Yahoo Store Merchant account (which costs $100 month to maintain 50 items for sale, $300 for 1,000, $100 for each additional 1,000 I think).

Of course, up until now, Yahoo Merchants had no ADVANTAGE on the Auction over the rest of us (aside from a merchant icon next to their listings), since we ALL got free listings!!! But, in all their months of planning this listing fee, NOT ONE OF THEM ever thought about the "free Auction listing policy" for Yahoo Stores!!!!!!!!!!!!!

I continue to shake my head at all these dot.com decision-makers. NO WONDER they're all going bankrupt!!!

 
 labelle
 
posted on January 5, 2001 04:25:17 AM new
Want to see canned answers? A friend and I both sent a protest-reply to the email message from Yahoo about the fees.Amazingly enough, we both got identical emails back from Yahoo?Anuone else get this one??

Hello,

Thank you for your email.

We appreciate your input regarding the Yahoo! Auctions
listing fees.
Please be assured that your comments and suggestions are
important to us
as we take the steps to ensure that Yahoo! Auctions provides
a safe and
enjoyable experience for all of our users.

Please know that you will not be charged for any
auto-relisted items if
the original item was submitted before January 10th. If your
auction was
posted on or after January 10th, you will be charged the
normal fee for
your auction for each time it is relisted.

For example, if you post your auction on January 9th and have
it
scheduled to automatically relist two times, you will not be
charged for
these auctions.

If you post your auction on or after January 10th and have it
scheduled
to automatically relist two times, you will be charged for a
total of
three auctions, assuming the auction closes without a winner.
Please
notice that listing fees are applied when the auction is
posted, and
will not be refunded regardless of the outcome of the
auction.

For more details about selling your items on Yahoo! Auctions
and the new
listing fees, we invite you to visit:

http://help.yahoo.com/help/auctions/afee/afee-02.html

We encourage you to check out other Yahoo! commerce options.
Yahoo!
offers a number of different platforms you may use to sell
your product,
whether it be Classifieds, which offers free listings, Yahoo!
Auctions,
which offers variable pricing or Yahoo! Store, if you're
interested in
selling items at a fixed price.

For further information on the Yahoo! Classifieds, please
visit:

http://classifieds.yahoo.com

For further information about Yahoo! Store, please check out:

http://store.yahoo.com



*************************

We value your input. Please take a moment to take our
customer
satisfaction survey. Your feedback will be used to help us
make
improvements to the service that Yahoo! Customer Care
provides.

http://promo1.yahoo.com/sbin/customer/survey.cgi?source=2


Regards,

Vivian
Yahoo! Auctions Customer Care
http://auctions.yahoo.com/
[email protected]


 
 RB
 
posted on January 5, 2001 06:05:05 AM new
I cannot believe that the people who make the decisions at Yahoo are really that out of touch. I suspect something else is going on here ... perhaps a business form of suicide.

 
 tentwentytwo
 
posted on January 5, 2001 06:35:34 AM new
RB-

As Tug McGraw said about The Mets, Ya Gotta Believe... Look no further than the shining, wonderful example of Jeff Bezos and Amazon.com, a company that's neck deep in debt from the junk bonds they've floated, has lost over a BILLION dollars since they opened their cyberdoors, has invested their shareholders' cash in at least 3 other dotcoms that went bankrupt within a year of opening THEIR doors, and had their stock price drop from 100 to 17 and counting in a year. This might not be the case with Yahoo, because Yahoo at least has SOME value in and of itself, and doesn't just sell other companies' wares, and steal other companies'
ideas, but the vast majority of these Internet organizations will go down in history as the biggest collective pyramid schemes in history aided by the "analysts" on Wall St. who are even MORE clueless than management, and have almost unanimously applauded Yahoo's move to charge listing fees.

 
 labbie1
 
posted on January 5, 2001 07:03:31 AM new
And...

As I have been asking--why do the fees only pertain to U.S. sellers? I'd like an answer...none are forthcoming from the PTB at Yahoo though...

I don't wish to pay while the listings are in chaos no matter what!

I also don't wish to pay FVF with the large number of deadbeats with no people to reverse those charges...



 
 RB
 
posted on January 5, 2001 07:33:36 AM new
10-22: Sad, but true. I'll bet Jeff BOZO and Fred YAHOO are still driving Lamborghinis, eating at the best restaurants, and living in million dollar homes though ... they can't be THAT stupid (can they??)

 
 tentwentytwo
 
posted on January 5, 2001 07:36:53 AM new
RB wrote-

<<<they can't be THAT stupid (can they??)>>>

Repeat after me-

They CAN be that stupid
They CAN be that stupid
They CAN be that stupid

<O> <~>

\______/

edited to fix my nose
[ edited by tentwentytwo on Jan 5, 2001 07:38 AM ]
didn't work oh well
[ edited by tentwentytwo on Jan 5, 2001 07:40 AM ]
 
 
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