posted on January 10, 2001 06:55:55 PM new
I need a contact phone number for Yahoo,
and or Paydirect. They cancelled a payment sent to me because it went 30 days without me withdrawing it. I did not know it was there and now neither I nor the Buyer can find what happened to the money.
Help.
posted on January 10, 2001 07:16:52 PM new
Yahoo Auctions: 408.530.5151
PayDirect: 408.731.3335
Good Luck you will need it. only "one" person handles PayDirect and she was always never "in" the office when I tried correcting a problem. Plus the Long Distance fees!
posted on January 10, 2001 07:20:49 PM new
just checked.......If you go to My Auctions......Options.........Billing Summary.
You will see this at the top of page:
For help with billing issues, please call (408) 530-5151 between 8am and 6pm Monday through Friday PST. Please have handy your Yahoo! ID and Auction ID. Without this information, we will not be able to answer your questions.
posted on January 11, 2001 05:08:58 AM new
I was overcharged in October for Featured Item fees. I emailed their billing office and got their canned reply to telephone them which I did adding $4.00 to my telephone bill. They owe me $9.00. I asked for an invoice and was told I would receive one. Nothing was sent. I called them again stating I guess I would have to take it up with my credit card company. They finally sent me an "invoice" -- list of transactions, not summarized. I added them up again, and they had still overcharged me the $9.00. Emailed them again and got the canned reply to telephone them again. I don't believe they have any intention of resolving the problem and I will only incur additional telephone fees if I continue to protest. I give up!
I will not authorize them to use my real cash for anything again! I might use up my credits which were transferred over from eBay and the $50 credit for participating in those enlightening chat sessions IF I can find where they were posted. Otherwise I am out of there.
Looking at Pootah where I received an immediate email reply regarding the five new categories I asked for. What a pleasant surprise after all the complaints I have sent to Yahoo! that never got read.
