posted on December 7, 2000 05:59:03 PM
I always send confirmation right away to the bidder- using the WINNER email on Yahoo confirmation
I tried (3) times to contact bidder and the email came back undeliverable..(3times) So- thought it was a dead deal.
I went back to my auction listing to once again see WINNER email address only to see a link to YahooPaydirect next to the person's name. I did NOT know if this was a courtesy link or the bidder ACTUALLY wanted to use YPD-- ???
Didn't know what to do, so I wrote to Yahoo NO ANS-- so-- I clicked on the YPD link and up came the link for the bidder to charge it to YPD. I filled in the amount and it was ACCEPTED.
I ASSUMED the mailing add would be there~
Now, I'm still nowhere - due to the fact that there is NO ADDRESS for the bidder-- just the name and City! I think the bidder's email add may be dedicated especially for the CC and the bidder doesn't know that I do NOT have her mailing add. and CANNOT contact her....
She may very well be thinking I have taken the money and do not intend to deliver the item! Yahoo has fixed it that we CANNOT contact each other!
Thanks in advance for help....Anyone have any ideas/answers??
posted on December 7, 2000 06:20:15 PM
I'm thoroughly confused by your post, but I don't think you can make someone pay for something with PayDirect. I would think the bidder would have to initiate that, so I wouldn't worry about them feeling you stole money.
Yahoo didn't have an e-mail listed, or it was just invalid?
posted on December 7, 2000 06:26:26 PM
I tried to contact a winning bidder about 2 weeks ago and the e-mail bounced back, with the message that the user was "unknown". I checked the user's feedback and found 4 or 5 feedbacks from other sellers asking the buyer to contact them because of the same e-mail problem. I left similar feedback and the buyer finally read the feedback comments and contacted me Monday (from the same e-mail address). Her ISP had been having problems.
I suggest you do as I did and leave a neutral feedback asking the buyer to contact you.
Irene
[ edited by stockticker on Dec 7, 2000 06:27 PM ]
posted on December 7, 2000 07:09:03 PM
Didn't mean it to be confusing-- but this is something new- the "invoice winner with YPD" link on my listing.
Evidently the other poster here understood my plight...Hopefully the winner will read her f/back and contact me.
The email Yahoo gave me matched the winner on the auction but it was NO such user.
Should have mentioned - that AFTER I clicked the link on my auction winner section -- and invoiced to YPD<I did get a confirmation that winner had paid me. Again with NO mail add.
I'll just have to sit on this and see what happens
posted on December 8, 2000 06:58:22 AM
I have an addition to Yahoo's Winner Notice, that Yahoo sends the buyer and it is requesting the winner send full name and physical shipping address. I would guess about 1/50th of winners pay any attention to this, and actually send their name and address. Naturally, I don't depend on it, but it would be nice is some buyers would read and comply.
Since I am not a lover of PayDirect, I don't encourage it, and never send an invoice for PayDirect unless requested by a buyer. Of couse I am a PayPal lover, but I don't send invoices from PayPal either, I just personally feel these invoices are redundant to my "Winner's Notice" which has all the info, plus other things which the buyer needs to be aware of.
posted on December 8, 2000 09:16:11 AM
I used YPD and am adding to the yahoo number a little note saying don't forget to confirm with name and address.
Have had several people pay with ypd and then DON't Send me their address...
On the e mail being bad, I found going in and leaving a feedback, please send me your address so I can ship does wake them up, and Will get to them even if e mail address is wrong.
posted on December 8, 2000 10:14:30 AM
There's also a fairly new feature in closed auctions that lets the winner and seller leave private notes for each other, I'd put a request for the address there, too. AND, I'd add my email into my Yahoo "About Me" profile with a temporary request for "xyz" to contact me; it's easy to edit that out once you hear from them.
<p> A bit more on the "detective work" side, if the buyer has moderately extensive FB ratings, you can look through them for sellers they've dealt with, check THOSE sellers until you find one who lists an email or web page, then contact them with the problem & ask them for the shipping address. I'd think they'd be comfy doing so if they can see you've got a closed auction won by that buyer.
posted on December 9, 2000 07:29:54 PM
WELL-- finally got a reply from Yahoo saying:
Yahoo is only are responsible for the add the bidder gave at signup time. IF they changed since
then - then that is a problem - try sending msg in their f/back
Seems to me- they KNOW about this problem and cannot fix it! Otherwise why would they tell
me to try through the f/back?? HOW can a bidder CHANGE their registered email add after
giving their CC?? Beats me!
This looks like a HUGE YPdirect problem here... Now, I have the money, transferred it to my
bank -- and nowhere to ship.
Only place left to try is Yahoo Msgr-- maybe they will be online and I can send msg.
posted on December 10, 2000 07:30:21 AM
No doubt, it's a problem, but I don't think it's unique to pay direct. Paypal won't tell you a mailing address either. Too bad, since that would really cut down on the fraudulent transactions.
