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 ebaysilber
 
posted on October 21, 2005 12:11:49 PM new
Hello,

I subscribed to the vendio gallery yesterday but none of my existing products updated with the gallery. I added one new product today, but after nearly two hours, the gallery still doesn't show up. Nearly all my products are listed on Ebay Germany.

I contacted CS yesterday but without response yet. Would anyone be able to look into it?

Thank you!
 
 SonyaCS
 
posted on October 21, 2005 06:05:01 PM new
Hello,

We are currently investigating the various causes of the problem you are experiencing. Currently, we are aware that in order to include Javascript in your eBay Germany listings, you must fulfill at least one of these requirements:

1. You must be a verified seller (Geprüftes Mitglied), -or-
2. You must be a Power Seller, -or-
3. You must have registered at eBay over 500 days ago and have a minimum of 500 feedbacks.

If you do not meet one of these criteria, you may receive Javascript errors when you enter the code for your Gallery, or you may find that the Gallery will not attach to your listings.

Regards,

Sonya
 
 ebaysilber
 
posted on October 25, 2005 09:25:22 AM new
Hello,

it is still not working. I am waiting to become a verified member, but I wonder if the system was still counting all my auctions and will charge for them?

The Javascript Ayee Gallery is working as long as it is inserted automatically, so I wasn't expecting to have problems.

Thank you.
 
 ebaysilber
 
posted on October 27, 2005 10:02:23 AM new
It is one week now and still nothing was done... Can you charge back my credit card if it was charged already and close my account?

I'll try the system again once there is a free trial or when I hear enough positive comments from users from Ebay Germany.

Thank you.
[ edited by ebaysilber on Oct 27, 2005 10:04 AM ]
 
 SonyaCS
 
posted on October 29, 2005 10:21:43 AM new
Hello,

You should have received an email from our billing department -- if you did not, please send them an email at [email protected] regarding refunds.

Regards,

Sonya
 
 
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