posted on May 26, 2004 03:00:28 PM new
Hi - I've got my auction items showing in the gallery just fine. But my store items don't show up at all and the preferences are checked to include them. Can someone tell me why they aren't and how I fix it?
I've checked your seller list on eBay against our gallery database and they are both equal, meaning your gallery is updated. If you just recently listed store items, keep in mind it takes at least 2 hours for the gallery to update.
posted on May 26, 2004 06:20:56 PM new
Hi Sonya - the store items have been in there for 2 days. They just don't show up. I've just had to move them into auctions 'cause I've gotta sell them. Any idea what might be the problem?
Since you converted them into auctions I am not able to tell what the problem might have been. I reviewed your preferences for the gallery and you have it set to display your ebay Store items first. The next time you list an item in your eBay store, if it does not show up after a couple of hours, please let us know so we can look into this. If you converted those items into Vendio Store items, please keep in mind that Vendio Store items are not included in the Vendio Gallery that appears on your listings.
Regards,
Sonya
[ edited by SonyaCS on May 27, 2004 03:07 PM ]
