posted on May 17, 2012 10:05:13 AM new
I have the Scrolling Vendio Gallery in my Ebay Listings. I noticed that my Gallery is showing listings that I haven't had on Ebay in a MONTH. How often are the Gallery Images Updated?
What can I do to make sure that my Listings are updated in the Vendio Gallery -- so that they don't show items I haven't had For Sale in a over a MONTH?
posted on May 17, 2012 10:49:32 AM new
My Token is not expired -- that was the first thing I checked.
Here is a listing that is still showing up in the Gallery AND in this Vendio Store Page: http://gallery.vendio.com/view/aptl_beauty/75525/ebay/index.html?_ts=1337276188
We have refreshed your Gallery for you, which should correct the problem with the images that you have updated. Please note that when you change the image after the item has been imported into your Gallery, we will need to manually refresh the Gallery on our end for you in order to update the image.
For the item that was showing in the Gallery, but ended earlier, it looks like it was ended early by eBay. The refresh that we did should take care of that problem as well. Please allow at least four hours for the changes to be visible from the refresh, and let us know should you continue to have trouble with this.
For the items that you aren't seeing in the Gallery, I checked and I was able to see them. Please note that the Gallery will initially display 24 items, and you (or the buyer) will need to use the arrows to manually browse through the rest of the items. This is so that it won't take too long for your listing page to load.
