posted on October 11, 2004 03:46:53 PM new
Hi Lucy,
Are you able to see the images if you scroll using the arrow buttons on the side? Note that the Marquee gallery is set to scroll through only the first 72 items (closest to close order) automatically. Additional items can be seen by using the side arrows. I've checked our Gallery database, and all 87 of your items are recorded as being imported.
posted on October 21, 2004 10:13:46 PM new
Hello --
After some investigation, we identified and released a fix today that corrects the right-side scroll arrow issue in the Marquee Gallery skin. Now, if a buyer clicks on the right arrow, they will keep seeing additional items of yours in the specified category, fetched from our server (in order from closest-to-close to furthest-from-close) until they cycle back to the first item.
To clarify the principle behind Gallery charges, our Gallery databases hold an unlimited number of items - we import ALL the live items you have on eBay in a month and charge based on that amount (to account for storage, infrastructure to keep the item information updated, etc...). So, for example, on the Silver plan, $2.95 covers the first 100 items we import in a month, and each item over that is 5 cents additional.
In terms of displaying items, for the Marquee skin, in order to keep page load reasonable (you don't want your item taking forever to load just so Gallery has items to scroll through) we initially load a limited set of items. This initial set of items is ALWAYS the most relevant items that are closest-to-end (in the current item's category, if we auto-inserted the gallery and thus know the category). This promotes last-minute buying & bidding on similar items of interest. All your items in a month will, at some point, be in this initial set of items, so, in fact, all the items we import are displayable in the Gallery at some point during the month.
Then, once a user shows interest and interacts with the Gallery (via the scroll arrows or the category browser), we fetch more items from our servers as needed.
Please let me know if there is any additional information I can provide --
