posted on November 20, 2004 06:47:38 PM new
I cannot get past Agree and Continue. I have sent several emails to customer support and they keep telling me to do the same thing that I have done already and that do not correct the problem. I have had the service for a couple of days and still haven't got to use it. The site will not let me get an authorization token. Trying to get this solved by email (24 hours apart) is just not cutting it. I would love to use the service I have paid for.
posted on November 21, 2004 09:09:34 AM new
Hello,
When you click on the Agree and Continue button, what happens?
Try disabling your popup blocker program, then trying again. We have seen an issue where upon logging into the eBay website, they are trying to send you a popup about updating something in your account/etc, and if your running a popup blocker, you will miss this notice when logging in (either directly or when trying to click the Agree and Continue button when storing the token here at Vendio.)
If the latter is true, and your are getting a popup, you will need to resolve whatever the issue is at eBay that has them sending this popup to you in the first place, then you should be able to store your ID without error.
posted on November 22, 2004 09:38:54 AM new
Pop-Up blocker is off and it still won't let me past the agree and continue. All it gives me on that next page is a warning about more that one account. Someone from your company is supposed to call me to see if we can get this working. Hope they hurry!