posted on October 19, 2005 09:44:21 AM new
"Warning: Unable to fetch information from eBay. This may be caused by invalid or out-of-date eBay information stored at Vendio. Please verify your username and password at eBay and then update your information here"
So I go to update my information and it says:
"We do not support the use of one eBay account across multiple Vendio accounts. When assigning an eBay ID to a second Vendio account, the first Vendio account will no longer be able to perform eBay tasks such as listing items and gathering status of closed items (WBNs will NOT be sent)."
I follow the steps anyway to update my Vendio account and I get:
"The eBay information that you have entered was previously associated with another Vendio account. Since we do not support the use of one eBay account across multiple Vendio accounts, we will need to move the eBay ID from your previous account for you. Please contact Customer Service for assistance with this. Note that once we move the eBay ID, your previous Vendio account will no longer be able to perform eBay related tasks. You will be unable to list any scheduled items on the other Vendio account, and we will be unable to gather closing listings for post sale automation (WBNs will NOT be sent)."
Apparently our old AuctionWatch account still has our EbayID stored in it. If I could access it I could remove it but there is no way for me to do this since AuctionWatch.com is GONE.
Our business is dead in the water until this can be fixed! I need someone from Vendio to straighten this mess out NOW!
