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 jackmikol
 
posted on December 5, 2005 12:39:05 PM new
Hi,
It appears that after customer's checkout, Vendio (or customer) sends info to eBay that the item was paid for.

Right now, I keep receiving notification in MY EBAY that I have marked "Payment Received.” I have not marked anything so either Vendio or eBay is changing status of the payment to PAID.

Auction # 8018287744, 8018706722

How do I disable it?

Thanks,
Jack




 
 SonyaCS
 
posted on December 5, 2005 05:46:24 PM new
Hello Jack,

It sounds like your eBay account is sending out notifications when an item is marked paid, so you'd need to go to your eBay account and make sure to turn that off.

Did you recently have Checkout Redirect turned on?

Regards,

Sonya
 
 jackmikol
 
posted on December 5, 2005 06:47:23 PM new
Sonya,
Thank you for the reply.

Yes, I did have it turned on but this morning I have disabled it after reading another thread dealing with this issue.

Is it going to resolve the issue?

Thanks,
Jack



 
 SonyaCS
 
posted on December 6, 2005 10:06:08 AM new
Hi Jack,

The issue is due to how the eBay API processes Checkout Redirect when a payment method other than PayPal is chosen -- it marks it as "paid" in eBay. We recommend turning off Checkout Redirect until the eBay API can process these items differently. Anything you had listed with Checkout Redirect on, is likely to run into the issue of being marked paid in eBay if the winners aren't using PayPal.

Regards,

Sonya
 
 
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