posted on January 25, 2006 08:31:36 AM new
I've just signed up with Vendio and cannot get my ebay account confirmed. I've emailed Vendio support for the past 2 days and they are slow to respond or correct this problem. I'm leaving MarketWorks for their lack of customer support as well as multiple problems for the past few months. Now I'm concerned that Vendio support may be no better. Is this typical of Vendio?
If any customer support reps are on this forum, this is the error message that I'm receiving. Can you help?
This is the error message that I receive:
The eBay information that you have entered was previously associated with another Vendio account. Since we do not support the use of one eBay account across multiple Vendio accounts, we will need to move the eBay ID from your previous account for you. Please contact Customer Service for assistance with this. Note that once we move the eBay ID, your previous Vendio account will no longer be able to perform eBay related tasks. You will be unable to list any scheduled items on the other Vendio account, and we will be unable to gather closing listings for post sale automation (WBNs will NOT be sent).
We have moved your eBay ID into your Vendio account. You will need to go to My Account -> Auction Site Accounts and click the "edit" link next to your eBay ID.
Click the "Go to eBay Signin" button. Sign in at eBay, and click the "Agree and Continue" button on the Vendio Services Authorization page. Once you have done this, you will receive confirmation that your account information was saved.
I cleared your last post just in case you didnt want to broadcast what your eBay username is.
Regards,
Christopher
[ edited by ChristopherCS on Jan 25, 2006 09:51 AM ]
