I would like to run second chance offers manually. Pick and choose which auctions to offer a second chance offer on once the auction is over. Because of the nature of my business, there is no way to set it to cover all of the second chance offers I want to do. Is it possible to do this within Vendio? If so, how? IF not, why?
You can send your Second Chance Offers manually. Vendio allows you to send Second Chance Offers for any items that are eligible for them. There are two ways to send Second Chance Offers In Sales Manager: from the Second Chance Offer page or from the Fulfillment Checklist page.
From the Second Chance Offer page:
The Second Chance Offer page enables you to send out Second Chance Offers in bulk. In the left navigation bar, click on Post Sale --> Second Chance. Notice that the page displays each item's title, eBay ID, site, end date, reserve price, the number of offers per item you can send, and number of offers you have already sent. To access the filtered (based on you specifiec criteria) list of non-winning bidders, to whom you can send a Second Chance Offer, click on an item's title. This will reveal each eligible bidder's eBay ID, their feedback score, and their original bid.
Select the checkbox of the bidders to whom you would like to send a Second Chance Offer, and select the offer's duration. This can be 1, 3, 5, or 7 days. Once you are finished making your selections, click the 'Send Offers' button. If the buyer accepts your Second Chance Offer, they will be sent a WBN message with a link to you Checkout (or your other preferred Checkout method) to complete the sale.
From the Fulfillment Checklist page:
To send Second Chance Offers for an individual item, you can use the Fulfillment Checklist page. In the left navigation bar, click on the 'All Closed' link under Control Panel (for SMME users) or under Listings (for SMIE users), then click on the item's set of post sale keys. This brins up the item's Fulfillment Checklist. In this page, click the 'Create Second Chance Offers' button. Notice that the pop up displays the item's title, eBay ID, site, end date, reserve price, the number of offers per item you can send, and number of offers you have already sent.
Select the checkbox of the bidders you would like to send a Second Chance Offer, and select the offer's duration. This can be 1, 3, 5, or 7 days. Once you are finished making your selections, click the 'Send Offer' button. If the buyer accepts your Second Chance Offer, they will be sent a WBN message with a link to your Checkout (or your other preferred Checkout method) to complete the sale.
