posted on August 1, 2006 12:49:49 PM new
I listed a number of items today.
I just sold an item for $58.24.
The only problem is that it is the wrong price.
In my inventory the item shows a selling price of $131.99.
The item next to it sells for $58.24.
So it appears that the inventory software has something screwed up.
It is listing one item but taking the price from a different item.
I don't know how widespread it is but it does concern me.
Dennis
posted on August 2, 2006 06:38:50 AM new
THIS IS A MAJOR PROBLEM!
I just sold another item with the wrong price on it.
I will give you 2 examples:
Item number #160014294159
This item was listed for $234.90 and should have been listed at $349.90.
If you go into my inventory and access the folder named Eureka! you will see that $234.90 is no where to be found for this item.
However further down there is another item with the price $234.90.
I just relisted this as an auction and it came up at the same $234.90 price. I had to go in and revise the item to the right price.
Second example;
Item #160014294696
This item was listed for $58.24 and should have been listed at $131.99.
If you go into my inventory and access the folder named Ghilli you will see that $58.24 is no where to be found for this item.
However further down there is another item with the price $58.24.
Your problem has now cost me $188.75.
All of this happened when I listed them as auctions.
you need to get the word out to your cusotmers about this potential and need to fix this immediately.
I also expect to be re-imbursed the $188.75 your problem has cost me.
Dennis
posted on August 2, 2006 08:03:48 AM new
Hello Dennis,
Please check the inventory ebay site specifics tab you have set for item number: 160014294159, you did specify the starting price at $234.90. I've found the same scenario with 160014294696. Please remember that your default prices are not the same as your specified ebay prices.
