posted on April 1, 2009 01:26:49 PM new
I have a customer from New Zealand.
since it is right next to Australia I selected Asis.
But no matter what I do it comes up No shipping carrier available.
Hence my customer can't pay for his item.
Please correct quickly.
Dennis
posted on April 1, 2009 01:46:20 PM new
Hello Dennis,
Due to the way eBay breaks down the different international shipping locations (which Vendio mirrors), you will need to enable worldwide shipping in order to offer shipping to New Zealand. You may correct the problem for this listing by first pulling up the listing in your Vendio post-sale. Then click on the post-sale keys for the listing. Click the "Edit Checkout and WBN" button in step 1. Scroll down to the "Shipping Carriers" section. Click where it currently says "Asia..Japan" next to your international shipping option. Select "Worldwide" and save your changes. Your buyer should then be able to complete checkout with a New Zealand ship-to address. Please let us know should you continue to have trouble with this.
