posted on December 22, 2016 10:54:09 AM new
I just checked my statement anf ound that from 11/11/16 - 11/18/16, I am being charged 3 times for each listing.
Please have someone check and correct this..
The triple fees you've noticed on your statement are due to the previously announced fee structure change for 30 day FP listings. Before eBay introduced this listing duration for fixed-price items, you were only able to list a fixed-price item for a 10 day maximum duration - which means that prior to this change you were listing the same item 3 times vs. 1 time under the 30 day duration. If you were listing 7-10 day listings before, you really shouldn't see any change in the amount you were charged on a monthly basis prior to this change. We do offer the ability to file for a refund if your item sells in a shorter duration as a way to offset possible perception of increased costs. Please let us know if you need more information about this.
If you are on a plan with a fixed number of items and you are finding that you are exceeding the maximum number of included items, please let us know and we'll discuss alternative options.Please use this Link to File a Support Request for the same :- https://support.vendio.com/RequestHelp.aspx
