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 nlptapesnow
 
posted on May 28, 2005 02:45:32 PM new
Do I have to list an item manually the first time before the profile works ?

the profile I set for two new items is not working.It is not launching the items.

The same profile is working fine for other items but not for these new items.

I put the items in an Error folder.

thanks
 
 AbeCS
 
posted on May 29, 2005 04:03:58 PM new
Hello,

I took a look at your items. Everything does look to be ok with them, yet they have not launched yet.

I have escelated the question and written to engineering. Also, no, you do not have to launch an item to trigger the schedule to start. You may hear back from the engineer here tomorrow. If not I will follow up on Tuesday.

Best,
Abe

 
 AbeCS
 
posted on May 31, 2005 11:51:04 AM new
Hello,
I heard back from engineering on this issue. Apparently it is a bug relating to the communication of shipping preferences to eBay. The fix is currently scheduled to be released on this Thursday.
If you want them to launch now, you could try adjusting the shipping settings for those items to be like your other items that are launching successfully.
Sorry for the inconvenience, the fix is on the way.

Best,
Abe

 
 
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