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 ggardenour
  		posted on June 30, 2011 10:21:28 AM new
The correct shipping amount on international orders I have to go to "Edit" in the Post Sale: Fulfillment Checklist page and then it shows the correct shipping.


 
 NathanCS
  		posted on June 30, 2011 10:28:02 AM new
Hello,

Could you please let us know an example item where the shipping amount is incorrect, and more details about in exactly what way/where it is incorrect, so that we can take a look?

Regards,
Nathan

 
 ggardenour
  		posted on June 30, 2011 01:32:03 PM new
On international orders the shipping reflects $3.25 (Old Setting in shipping defaults) when in fact shipping is $4.00. To correct the error I have to go to edit tab after unclicking the edit box and the correct shipping appears and then click save and as if by magic the correct shipping appears. I will get you A example as soon as an international order comes in. Candada FYI works fine.

Thanks



 
 ggardenour
  		posted on June 30, 2011 05:25:53 PM new
Post Sale Summary page

Listing ID 150613464830

Thanks



 
 NathanCS
  		posted on June 30, 2011 05:47:13 PM new
Hello,

Thank you for the additional information. I have asked our engineers to take a look, and we will let you know as soon as we hear back from them.

Regards,
Nathan

 
 ggardenour
  		posted on July 15, 2011 05:41:49 AM new
Still having issues with incorrect International shipping amount showing on invoices.

 
 NathanCS
  		posted on July 15, 2011 09:17:06 AM new
Hello,

There are no updates from engineering available yet, unfortunately. However, we will let you know as soon as an update is available.

Regards,
Nathan

 
 ggardenour
  		posted on August 29, 2011 07:24:07 PM new
International shipping is still incorrect on invoices. On the "Post Sale: Fulfillment Checklist" page I have to uncheck "Checkout completed" then click the "Edit" tab and the correct amount is in the "Shipping Carrier" section of the EDIT page.

AND why on combined orders am I getting

"PLEASE NOTE: We have received a PayPal payment notification (IPN) containing a payment for multiple items including this one, but we cannot reconcile the order. Please enter the correct payment amounts manually by clicking the post-sale keys."





 
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