posted on October 26, 2011 09:55:38 PM new
Hi, noticed this morning that half of my listings were in an error state due to "Category xxxxx only accepts custom item specifics". These listings are all stamps in various categories.
What can I do? I have added a valid condition from the drop-down list and furthermore added the same condition from the custom item specifics drop down list. Still get the same error when listing. Please help!
posted on October 26, 2011 10:02:52 PM new
Hi again. After trying a manual re-listing directly at eBay it worked out just fine without any extra specifics needed so the problem must be at Vendio's end.
We are working with eBay now to clear up why this change was made and if they plan to roll it back or not. It is only effecting listing from third party services. You can get around the issue currently by deleting the values from the old 'item specifics' section before resubmitting the items.
We'll continue to update the posted announcement about this issue as the behavior changes.
