posted on October 30, 2011 04:10:04 PM new
I can't seem to get my products to distribute to google products. I'm pretty sure I have all the required information for the products listed. I have uploaded a few products via .csv and will upload more once I see the google products integration is working. But so far it hasn't worked.
posted on October 30, 2011 04:28:52 PM new
Hello Luke,
I am sorry for the trouble you are having with this. Normally you would select to distribute your items to Google Product Search by going to "Channels" --> "Comparison Shopping" --> "Manage Items". From this page you would normally be able to set the items to be active and add in your product identifiers when appropriate.
However, I checked your account and noticed that none of your items are showing on this page currently. I made a change which will hopefully correct the problem, but could take up to 24 hours before it takes affect. Could you please check your Manage Items page in about 24 hours? If your Store items are still not showing on that page at that time, please let us know so that we can take another look.
posted on November 2, 2011 12:34:13 PM new
Hello Luke,
Thank you for letting us know. I have asked our engineers to take a look, and we will let you know as soon as we hear back from them on this. Thank you for your patience!
