posted on December 15, 2023 12:04:47 PM new
I keep trying to relist this item: "Actinolite in Quartz Crystal with Rainbows and Natural and Polished Surfaces (FP) $225.00"
and keep getting the error message ; Error 240: The item cannot be listed or modified.
I keep changing details, but just do not know what the problem is. Can you help?
posted on December 15, 2023 12:46:05 PM new
Hello,
Usually when you get error 240 you can get the more detailed error message by doing an eBay preview. In this case the specific error message that eBay is returning is:
"This item is not permitted under the Hazardous Materials policy. Please do not relist."
The above message links to this page: https://www.ebay.com/help/policies/prohibited-restricted-items/hazardous-restricted-regulated-materials-policy?id=4335
I highly suspect the issue is the word "actinolite" due to its associating with asbestos.
Should you continue to have trouble, please send the details to [email protected] so that we can help you further.
posted on December 15, 2023 02:22:11 PM new
Thanks, Nate. You are correct.
Crazy...it is not the first actinolite we've listed. IDK how a buyer is supposed to find the mineral now. Guess I will be sure not to revise or close&relist the other specimen. Although a search shows plenty of listings with actinolite...par for the eBay course these days.
Thanks again for your quick response.
Susan
[ edited by wgonzales on Dec 15, 2023 02:24 PM ]
