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 brainlessmedia
 
posted on July 9, 2009 02:49:53 AM new
When I try to use the "Create Item" page theres all sorts of stuff relating to Store Ad and I swear for the life of me I do not have a store, do not want a store and I cannot figure out how to just make a simple eBay ad and put that on eBay. I came here from Auctiva, that was easy, intuitive...this is different from that.

Will someone please help me to just be able to make an eBay ad? Is that possible or does one HAVE to have a "Store" to use this Vendio ad maker?

I don't get it and I usually can figure stuff like this out.

One would expect that there'd be a hot to guide around here somewhere which detailed how to navigate through the apparent complexity of the Create Item form in order to make an ad.

The only pdf I could find that came close did not explain how to Create an Item even though it was a pdf titled "Create Item".
 
 mcsport
 
posted on July 9, 2009 08:39:38 AM new
Putting item on Vendio store was easy enough, however, I've been trying for 24 hours now to get ONE listing ready for ebay. Preview doesn't work and save says there is a problem with ebay but doesn't say what the problem is. I've gone through every section now 3 or 4 times. Now it won't let me save and it won't let me preview and list. It won't even let me list without previewing (I was going to let it list than look on ebay to see if it was nice, or horrible). Can anyone suggest what's wrong or do I give up already?

 
 NathanCS
 
posted on July 9, 2009 08:45:42 AM new
Hello Brainlessmedia,

If you would not like to also place the item in the Store, simply select "Not visible on Store" in the "Store Ad" section of the "Create Items" page. Our user guide for the Create Items page (which walks you through the entire Create Items page) may be located here:

http://apps.vendio.com/education/create-items.pdf

Should you continue to have trouble with this, please let us know in exactly what way you are having trouble.


Mcsport,

Please let us know the exact text of the error message that you are receiving when you preview.

Regards,
Nathan

 
 mcsport
 
posted on July 9, 2009 09:20:06 AM new
Tried a new listing! Click preview and get:
There was a problem validating the eBay ad. Please try again. Has anyone been able to create an ebay listing?

 
 NathanCS
 
posted on July 9, 2009 09:28:41 AM new
Hello Mcsport,

There are currently some problems using IE8 with our website, and our engineers are working on correcting those problems. In the meantime, you should be able to work around them by running IE8 in IE7 compatibility mode. Please give this a try and let us know should you continue to have trouble. You may find instructions for running IE8 in IE7 compatibility mode here:

http://vendio.custhelp.com/cgi-bin/vendio.cfg/php/enduser/std_adp.php?p_faqid=588&p_created=1238535124

Regards,
Nathan

 
 mcsport
 
posted on July 9, 2009 02:22:35 PM new
Can't fix compatibility, says because IE is part of XP. How can I make it work using Firefox 3, which is preferred over IE in any case?

 
 NathanCS
 
posted on July 9, 2009 02:24:17 PM new
Hello,

You should be able to use Firefox without any problem. Are you getting this same error message in Firefox?

Regards,
Nathan

 
 
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