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 clubreef
 
posted on February 23, 2010 07:21:35 AM new
I have set up a platform account. I am unable to get the shopping cart to calculate s/h as needed for website. I have been unable to duplicate the settings/results that I currently have for under clubreef SMIE.
example:
Item A ships for $4.00 & each add. item .50.
Item B ships for $6.00 & each add. item .25.

undesired s/h result when purchasing...
(3)of A and (1)of B = $11

the desired result, and the one I get now with SMIE is $7.50.

Please advise how I can do this with Platform.
thx
 
 ChristopherCS
 
posted on February 23, 2010 01:17:42 PM new
Hello,

For your other account, take a look at the 'Preferences + Orders' page to setup shipping discounts across multiple items combined into a single order (vs just selling multiples of the same item.)


Regards,
Chris
 
 clubreefaquarium
 
posted on February 24, 2010 03:31:39 PM new
in Preferences/Orders I have selected *Apply shipping and discounts based on all items in a multiple-quantity listing being shipped as a whole . I currently have "no discount" above this selected. should it be set differently? I still cannot get cart to calculate s/h total correct.



 
 NathanCS
 
posted on February 24, 2010 03:52:42 PM new
Hello,

Unfortunately, it is not possible to set up the shipping discounts in the way that you have outlined. You do have other shipping discount options in the "Preferences" --> "Orders" section of your account, but you would not be able to set it up as outlined above.

Regards,
Nathan

 
 clubreef
 
posted on February 27, 2010 03:44:08 AM new
thank you. please suggest to development. very disappointing as this is how it works in SMIE currently. I have already added "each additional" item s/h amounts for a 2.5k items.

 
 NathanCS
 
posted on February 27, 2010 10:52:27 AM new
Hello,

I have passed this request along to the product development team. I can definitely see how this would be useful.

Regards,
Nathan

 
 
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