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 workman197442
 
posted on June 14, 2009 02:59:16 PM new
HI

I am trying to learn and make an ad from my ads from auctiva and ebay. I have added every thing when creating the ad and I try to preview the ad and I get this message "Package size specified in the Item Info section is incorrect. Only Letter or Flat package sizes can only be used with the selected USPS carriers." But the package size is to large for letter and I have Priority Mail for package, so I do not know what to do, thanks Brian

 
 NathanCS
 
posted on June 14, 2009 03:04:08 PM new
Hello Brian,

Please let us know the name of the item that you are having trouble with, so that we can take a look.

Regards,
Nathan

 
 workman197442
 
posted on June 14, 2009 03:18:49 PM new
HI,

Yes it is "NEW DISNEY CINDERELLA #1 PRINCESS HEART FIGURINE SALE" or SKU 1070181952,

Thanks

 
 NathanCS
 
posted on June 14, 2009 03:22:44 PM new
Hello Brian,

For this item you will need to select the "Large Envelope/Flat" option for the package size. As long as the dimensions and weight that you have entered are correct, then the correct calculated shipping cost will be shown.

Regards,
Nathan

 
 workman197442
 
posted on June 14, 2009 03:39:19 PM new
Hi again,

I am sorry but now I feel stupid or confused. A box 8" x 8"x 8" as always been selected on USPS.com as package, thick envelope or parcel. Not a flat envelope. I would not think it would calculate correct. I guess I am nervous that is will not be correct and then I will have to pay more for the shipping and not make anything on the item at all. This is why I am confused, thanks Brian

 
 
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