FAQ (Frequently Asked Questions)

Some of the FAQ (Frequently Asked Questions) listed as follows, if you may have any other questions not listed here, plesae do not hesitate to contact us, you will get our reply in a short time (normally 12 hours) as we are doing our uttermost to your satisfaction, quality as well as service is our number one priority.

Q:Where are you locate?
A: We locate  in the leather town in China.

Q: Are your bags made of genuine leather?
A: Yes, all our bags are made of 100% quality leather comprising of Lamb leather, Cowhide leather, that is light and turns dark quickly.

Q: What grade are your Replica Designer handbags and other accessories?
A: We specializes in replicating designer handbags. With Years professional experience, goooodbag.com only retail and wholesale handbags_ of Top grade replicas that are perfectly imitated.  All our products are made with the closed materials as the original handbags. They are identical in every way right down to the serial numbers embossed on each item. Each replica handbag comes with all the accessories included in the original item such as tags, dust bag, card, booklet, serial number. etc.  The pictures on our site are of a random sampling of our stock. The item you will receive will be identical to the item in the picture. Quality is our number one priority. We do not manufacture an item until we have checked the original for all the correct markings and materials. We manufacture our own exclusive replica so we oversee the production of each handmade item. Each item is inspected before shipment to ensure the highest quality standards.

Q:How do you ship my order and the shipping cost?
A:Mainly we ship by EMS (Express Mail Service)  and it is free shipping, EMS is the biggest shipping company in China for it is fast and safe. Sometimes, customers may require shipping by DHL, or TNT or UPS,  please be noticed in this case there will be extra fees, please contact us for more details.

Note: Please make sure you enter the right shipping address for your replica handbags, we are not responsible for reshipment if you provide us with an incorrect address.

Q:What about the shipment despatch and order tracking?
A:We send your order within 2 days (Usually in 24 hours) after payment was confirmed, and an email with tracking number will be sent to you so that you can track the shipment status at any time. Please allow Shipment 5-10 working days. It will also depend on where you locate. 

Q:What if my order impounded by customs?
A:We ship the goods as gift with low value, normally our customers do not need to pay any tax fees. If you items were impound by the Customs, we will resend you the items at our own expensive, besides, we have our own ways not let the items impounded.

Q:Can i refund or exchange if I am not satisfied with your replica handbags?
A:Yes, all our fashion replica handbags come with an extensive 7 Days Money-Back Guarantee during which you can return the handbag for a refund or exchange. Please refer to our return policy and pay attention to the details. You must make sure the items you return new and unused, in original conditon including the handle packing, the tags and other accessory without remove.

Q: What do i do about out of stock.

Since we are shipping large quantity of goods from our warehouse, sometimes temporary out of stock may occur, in this case we will contact you as soon as as we can, you may choose what to do from the following suggests:
1. If the goods will arrive in a week, you may choose to wait for the goods.  
2. If the goods will take long time to arrive, you may choose to change the watch.  
3. You may reselect the same price product.
4. You may give your idea and disscuss with us.

Q:Are your pictures from the actual replica?
A:Yes,the pictures are from the actual replica.

Q:Do you offer wholesale?
A: Wholesale busines at discounted price.

Q:Do you offer Drop shipping?
A: Yes, we offer drop shipping.

Q: Which currency the prices are at our website?
A: The default currency in US dollars.

 Q:What's the size in inches?
A:1 Inch=2.54 cm;1 cm=0.394 inches ,our replica handbags are generally measured  in CM.

Q: What is your product guarantee?
A: Our number one priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so you will return again and again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality replica is delivered to all of our customers promptly. Top grade materials and meticulous attention to detail.

Q: How do I place an order?
A: Please register firstly at our website. Simple click "add to card" on the items you need to purchase and continue to follow the steps, chooose the "Payment option" you prefer to complete your order. Normally, you will receive order confirmation, after that,

Q: Why my payment failed?
A:  Credit Card is safe and easy here, but sometimes your payment may fail. Many reason may result in the fail.1. Your credit card company may decline it since this is international transaction. 2. Wrong Billing info. which does not match your card's may cause. 3. Different country IP.  4. You are not clear to pay internationally by your card. 5. Payment system error. You can pay by other payment option like paypal, western union,moneygram, bank transfer.

Q: I want to order from your site, but I want to get a sample first. Can I?
A:  You can simply order the "sample" from our website, we do not offer free samples since there are may customers may require, we cannot afford such cost.

 Q: In which circumstance, you provide replacement?
A: If customer find the item is not the same as actual picture or description. or there is some defect or broken on item, we provide replacement. when you received goods, and find defective items, you should tell us in next 3 days.

 Q: Do you charge impost?
A: We don't charge impost, but customers who return take the responsiblity of the shipment lose or damage.

 Q: Can you supply other kinds of products other than those on the website ?
A: Yes, just write us about your requirements, preferably with pictures. We will try out best to locate the qualified factory.

Q: What is the difference between your bags and the original?
A: Very little difference, they are nearly mirror image, with some slight difference in the leather used.