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Items must be returned within 30 days .
Refund will be given as Merchandise Credit.
Refund policy details:
Returns Policy
The product must still be in MINT FACTORY SEALED CONDITION. If the product has been opened, played with, and then broken, we will not be able to accept it back. If opened and/or un-sellable merchandise is returned to us we cannot refund the merchandise and we will not be able to reimburse you for shipping. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you just want to return items because you have changed your mind or for any similar reason and as long as they are new and unopened and in the same condition that it was sent, you are responsible for return shipping costs plus a 15% restocking fee taken from your refund.
All products are shipped in brand condition unless otherwise noted in the description. Minor packaging flaws that do not affect the condition of the contents are not considered damage, either for manufacturing returns or for insurance claims. A small scuff or dent on packaging incurred during shipping, for example, does not constitute item damage. If you wish to return an item due only to a minor flaw in the package, shipping and restock fees will apply.
Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to up to a 30% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, Lindsey's Toy Room is not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.
You MUST contact customer service BEFORE returning any item so that we know that the item is on the way.
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