FAQ's
General Queries
Why should I purchase from you?
We give you the lowest possible price.
We give no gray. We have manufacturer's warranty on all products.
No Hidden costs. All prices are inclusive of tax.
Products shipped from own warehouse insuring high quality.
Multiple modes of payment.
And above all hassle free shopping experience.
How do you ensure lowest prices?
The massive discount in the prices, as compared to the normal street price of the products, is primarily owing to the fact that the, we have direct business tie-ups and arrangements with leading brands (manufacturers and vendors) and their first tier distributors. This helps us to cut channel margin at various levels of distribution resulting into significant reductions.
Are these products original?
Yes, these products are original with bill and with Manufacturer Warranty.
Placing an Order:
How do I place an order?
You can place your order online on eBay.
How do I obtain a copy of my invoice?
The invoice is attached to your order.
What are the different payment methods available?
You can pay for the orders placed through various payment modes such as Online Payment – eBay's Paisa Pay, cheque demand draft, and online transfer.
Who should the Cheque and DD is drawn in favor of?
The Cheque or DD (payable at par at Delhi) should be drawn in favor of / made in the name of RAHUL KHARBANDA.
Delivery:
What is the estimated delivery time for an Order?
The estimated delivery time for an Order is 5 working days after the Order has been placed. In case the Payment Mode is Cheque / Demand Draft, it will be 5 working days after the Payment is received.
Can I request the delivery of product(s) at different address?
Yes, you can request the delivery at a different shipping address. You need to write to us at [email protected] with your order reference number.
During what timings of the day can I expect delivery?
Deliveries are made during office hours i.e., between 9am – 6pm.
What happens if I am not at my delivery address at the time of delivery?
The courier will leave a delivery card for you to contact them in order to re-arrange delivery.
Do I have to sign for the parcel personally, or can someone else sign for it?
People in your household can sign for the parcel; but they will be asked for some proof of identification.
Will I be informed of the exact time of delivery?
The couriers are delivered during office hours. You will be intimated by our courier company before delivery.
Return Policy:
What if I receive the product in damaged / defective condition?
Products purchased from us are delivered without any defect. In case you receive products different from what you have bought or if the product is damaged / defected, you can simply mail us at the e-mail ID or contact number provided (at the bottom of the page) within 2 working days of delivery. You can avail of an exchange or refund on producing the invoice and the product in original packing and unused condition.
What if the item i receive is different from the item I purchased?
Firstly no such lapses will be there and secondly if it happens we will ensure exchange or refund whichever is convenient to you. You can avail of an exchange or refund on producing the invoice and the product in original packing and unused condition.
If it doesn't answers your query you can write to us at [email protected] or you can call us at 9717996272. We will be happy to help you 24*7
