We do not actually "own" any of the items we list on ebay!! We list items for many different people - we get all of the information possible from the "owner" and will test the item to all extents possible!! Plug it in, put batteries in it for testing...what ever it takes to find the "condition" of the item - but if you have any questions, please do not hesitate to ask - we will try to find the answer!!! Our doors are open Mon-Fri 9am-6pm and Sat 10am-2pm - we will also be available on ebay at those same times!! Thank You!!