Up for auction is
Customer Mania/Ready to Serve
by Ken Blanchard
This book is in like new condition.
It's customer service based information.
Make your company/ business the best it can be with great customer service.
This book is packed with practical insights and emphasizes four critical steps:
* Set Your Sights on the Right Target
* Treat Customers the Right Way
* Treat Employees the Right Way
* Build the Right Kind of Leadership
