1. What does Linux operating system mean?
Linux is a universally accepted, open source operating system that is supported by companies such as IBM, SAP and Oracle.

This powerful system supports a wide variety of applications and allows for easy application development and integration between devices.

Upgrades and maintenance are easier also, as customers can leverage talent from the significant Linux application development community.

2. What are the main benefits of Orion?
As a comprehensive check electronification and card solution built on a Linux open operating system, Orion is one-of-a-kind.

It is a stand-alone device for the transaction of checks, credit cards, debit cards, loyalty cards, EBT and gift cards within one terminal.

By condensing your hardware needs to a single unit, and running on an open O/S, Orion saves you valuable time and money in labor and operations.

Orion also supports multiple applications simultaneously, giving you the power of a PC for check and card transactions.

The enhanced security measures ensure that only the terminal owner can change the processor.

The check character read technology uses greater computational power through the real-time integration of magnetic ink character recognition (MICR) and optical character recognition (OCR) technology in order to derive a better check character read.

3. What are the main benefits of Image Archive and Retrieval?
As an added feature to the 4Access Communications Company payment products, this simple and affordable storage system has been designed to capture and store your check transaction data and images, including signatures and biometrics.

With accurate and reliable documentation of every check transaction, you will be able to quickly resolve payment disputes with information at your fingertips 24 hours a day, 7 days a week.

You will also find unique check-writing customer information that is extremely useful in targeting customers for promotional purposes; an ability that until now was only available to loyalty card programs.

Multiple redundancy and other security measures ensure the data is always protected against down time, and password protected, encrypted sites guarantee that only you can view your customer data.

4. What is electronic check conversion (ECC)?
Electronic check conversion is a process in which a check is used as a source of information for the check number, account number, and the number that identifies the financial institution.

The information is then submitted electronically to the bank, eliminating the need for physical check submission.

5. How long does it take to image a check?
The check is read, the image captured and the data ready to send in less than 1 second. .

6. How is the check data transmitted?
Check data is transmitted via an Internet or modem connection for check authorization, deposit and image archive.

8. How will 4Access Communication products help me save money?
Because devices by 4Access Communications are developed in the open operating system, Linux, the need for expensive, specialized programmers is eliminated, saving you money in your labor and development costs.

It is easy and quick to both develop and support these open system terminals.

Field service costs are lowered as the all-in-one solutions reduce the amount of hardware you are required to maintain for card and check transactions.

Through the support of the electronic transfer of information, paper processing costs are also drastically reduced.

Finally, by incorporating ECC, you will save money in equipment costs for processing checks without all the backroom hardware that is typically needed for these transactions.

Your point of transaction tools will not only function more easily, they will save you money as they operate.

With the Image Archive and Retrieval system, you can save money on lengthy and costly payment disputes.

With all the information about checks and the check writers available to you at any time, you can more easily and quickly solve problems as they arise.

9. How is my information on Image Archive and Retrieval protected?
Each Image Archive and Retrieval customer receives their own password protected web site that ensures only the merchant and acquiring bank have access to the customer data, transaction information and check images.

4Access Communications Company will NEVER share customer or transaction information across merchants or acquiring banks, so your data remains protected and can only be viewed by you.

Multiple redundancy system security measures ensure that your data is protected against system downtime.