We prefer payment of Paypal, since it's safe and fast. 
Please make payment within 4 days after end of auction, otherwise an unpaid case will be filled.
Hope you could understand. Shipping Method | Postage | Delivery Time | On line tracking | Standard | Free |
7-15 working days | YES |
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers' responsibility. Please check with your country's customs office to determine what these additional costs will be before bidding/buying. Our customer service will always keep a close eye on your parcel until you get it safe and sound. |
Return Policy | All items in the Makeup Category are designated as OSRM (Other Special Regulated Materials) and once sold cannot be returned or exchanged except in particular circumstances, as listed below.
|
| 1. Quality Issues: |
| Makeup items with quality issues (including damage and poor quality) are eligible for a full refund within 7 days of receiving your order. Returned makeup items must be in brand-new condition, unused and in the original packaging. |
2. Allergies: |
| Makeup items that cause an allergic reaction after use are eligible for a return within 7 days of receiving your order as long as no more than 1/3 of the product has been used. When requesting the return, please be ready to provide Customer Service with medical proof of the allergic reaction (such as a doctor's note). |
3. Wrong Item Shipped: |
| After confirming the makeup sent to you is not what you ordered, you will have the option of keeping the makeup you received or sending it back to exchange for the correct one.We will exchange Makeup items once we've confirmed the item sent to you is not what you ordered. Returned makeup must be in brand-new condition, unused and in the original packaging. If you prefer to keep the makeup you received, we will refund the price difference if the one you purchased is more expensive than the one you received. |
Cancellation Policy |
Requests for changes or cancellation to orders will be accepted at no charge up until shipment. Cancellation before shipment is eligible for full refund. If you receive the message of tracking info, that means your order has been shipped, your order cannot be changed or cancelled and will be treated as return.
To cancel or change an order, please contact us before receiving the tracking shipping . |
| | Your satisfaction is of almost importance to us. Thank you for your cooperation. |
If you have any questions or doubts, please contact us at first time.
We will respond ASAP within 24 hours.
Welcome to send EBAY message or talk on line
Satisfied, please do leave us a positive feedback with 5 star DSR.
Not satisfied, please contact us first time before leaving any neutral/negative feedback or claiming any dispute. Thanks for your support and your kind understanding.
|
There may be delay in replying due to different time zones, our zone time is GMT+0800, sincerely hope you could understand if there is delay. |
